Welcome to the privacy notice for Camsiren, operated by Visional Media Limited. In this document, "we", "our", or "us" refer to Visional Media Limited.
This notice informs you about our policy regarding all information we record about you. It outlines the conditions under which we may process any information we collect from you or that you provide to us. This includes personal information (information that could identify you) and non-personal information. In this notice, "process" refers to collecting, storing, transferring, using, or otherwise acting on information.
If you are not comfortable with any of the points outlined below, we ask that you leave our website immediately.
We prioritize the protection of your privacy and confidentiality. We understand that all visitors to our website have the right to know that their personal data will be used only for its intended purpose and will not inadvertently be disclosed to third parties.
We are committed to maintaining the confidentiality of the information you provide and expect the same in return.
Our policy complies with UK law, including the EU General Data Protection Regulation (GDPR). For information about your rights and our obligations under data protection laws, please visit Know Your Privacy Rights.
When you create an account, purchase products or services, or agree to our terms, a contract is formed. We process your information to fulfill our contractual obligations, including verifying your identity, providing services, and offering product recommendations. We may also aggregate this information to monitor our performance, but individual identification is not possible in this context.
If there is no contractual relationship, such as when browsing our site or requesting information, we process information based on your consent. This includes explicit consent (e.g., agreeing to use cookies) or implicit consent (e.g., sending an email). You may withdraw consent at any time by contacting us at legal@camsiren.com.
We may process information to comply with legal requirements, such as responding to legal authorities or fulfilling statutory obligations.
Our website allows you to post information that may be viewed or used by others. Examples include forum posts, image uploads, and interaction with other users. We do not control how others use this information once it is public.
We moderate user-generated content but may not always do so immediately. If you have a complaint, we will investigate and, if justified, remove the content.
Payment details are handled by our payment service providers (PSPs) who use secure methods to protect your information. We do not store payment information ourselves.
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout your employment. This information will be used only for purposes directly relevant to your employment. After your employment ends, we will keep your file for six years before destroying or deleting it.
When you contact us, whether by telephone, through our website, or by email, we collect the data you provide to reply with the information you need. We record your request and our reply to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address, to track our communications with you and provide a high-quality service.
When we receive a complaint, we record all the information you provide. We use that information to resolve your complaint. If your complaint requires us to contact someone else, we may share some of your complaint information. We do this as infrequently as possible and at our discretion. We may also compile statistics from this information to assess our service levels, but not in a way that identifies you or others.
This includes information provided by you as an affiliate or business partner, used to recognize referrals and credit commissions. The information is kept confidential and used only for these purposes.
Cookies are small text files placed on your computer's hard drive by your web browser when you visit any website. They store information to personalize your experience and help us improve our website. Some cookies last for a defined period, others last indefinitely. You can manage cookies through your browser settings. If you choose not to use cookies, you may not be able to use our website.
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Last Updated: 26 July, 2024
If you encounter any content that violates our guidelines or if you have any concerns, please let us know.
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